STGCC Fan FAQs

  • THE A – Z OF STGCC

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    STGCC FAN FAQS

    About The Show

    What is Singapore Toy, Game & Comic Convention?

    The Singapore Toy, Game & Comic Convention (STGCC) is an eclectic mix of pop culture from the East and the West.

    Celebrating our 10th anniversary this September, STGCC is a kaleidoscope of comics, toys, games, manga, anime, cosplay and collectibles with a line-up of industry heavyweights, latest pop culture releases and non-stop stage entertainment.

    Attendees get to score limited edition drops, coveted autographs from celebrated comic artists and rare selfies with popular cosplay personalities, and geek out as their favourite characters.

    How big is Singapore Toy, Game & Comic Convention?

    STGCC 2016 attracted over 45,000 attendees from the region in two days! Playing host to 263 participating brands from 20 countries and attended by over 300 international media from online, print and broadcast.

    Who is the organiser?

    Singapore Toy, Game & Comic Convention is another killer event by ReedPOP. ReedPOP also runs New York Comic Con (NYCC), Chicago Comic & Entertainment Expo (C2E2), Emerald City Comic Con (ECCC), Penny Arcade Expo (PAX) West, East, South and Australia, Star Wars Celebration, BookCon and more.


    Hours and Location

    When is Singapore Toy, Game & Comic Convention?
    9 - 10 September 2017.
    Where is Singapore Toy, Game & Comic Convention?

    STGCC is held at the Marina Bay Sands - Sands Expo and Convention Center, Level B2, Halls D, E and F. The Marina Bay Sands is located at 1 Bayfront Ave, Singapore 018971. Getting there.

    What are the hours at Singapore Toy, Game & Comic Convention?
    Show Floor
    • Saturday: 10AM – 8PM
    • Sunday: 10AM – 8PM
    Main Stage
    • Saturday: 12PM – 8PM*
    • Sunday: 12PM – 8PM*
    Ticketing Counters
    • Saturday: 8AM – 7:30PM
    • Sunday: 8AM – 7:30PM

    *Subject to change.

    Tickets

    How much does it cost?
    Subscribe to our newsletters and get first dibs on our ticket sale launch.
    Who Needs A Ticket?

    All attendees five years and up need a Ticket to enter STGCC on Saturday. Children 12 years and below enter for free when accompanied by an adult on Sunday.

    How do I get a Ticket?

    Tickets will be available online and at the show. Subscribe to our newsletters to know when online sale kicks off.

    What’s the Refund Policy?

    Sorry, we don’t offer refunds on any STGCC Tickets. STGCC Tickets are non-refundable, non-transferrable and non-upgradeable.

    Admission Rules
    • Please ensure that everyone in your group is present for the wristband collection if you have more than one ticket.
    • Please ensure that your wristband is worn at all times for re-admission.
    • Lost, taped and/or broken wristbands will not be replaced.
    • Attendees five years and up need a wristband to enter STGCC on Saturday.
    • To demonstrate our social responsibility to promote content creativity to our younger generation, Sunday is termed “Kids Day”. Attendees 12 years and below enter for free when accompanied by an adult.
    • Our Opening Hours are 10AM – 8PM on Saturday and Sunday.
    Terms & Conditions
    • Price(s) include 7% GST.
    • Wristband Admission into STGCC provides you access to the Exhibition, Panels, Screenings and Autograph Sessions with our Pop Culture Personalities.
    • The wristband does not include admission to STGCC Special Events.
    • Note that seating and autographs are not guaranteed.
    • STGCC Wristbands are non-refundable, non-transferrable and non-upgradeable.
    • STGCC Merchandise is non-refundable, non-transferrable and non-upgradeable.
    • All STGCC Attendees are responsible for any risk, harm or loss of property sustained while attending the event, and waive all rights to lay claim for damages results from any cause whatsoever either before, during or after STGCC.
    • Photography, video recording and audio recording are welcomed at STGCC. Note though, that these are prohibited during screenings and concerts. If any, we seek your understanding that exhibitors and guests may not allow photography, and if indicated as such, please respect their wishes.

    Merchandise

    Where can I buy the STGCC Merchandise?

    The STGCC Merchandise is available online and at the ReedPOP Supply Store within the Convention Hall.

    Can I buy the STGCC Merchandise without the STGCC Ticket?

    The STGCC Merchandise may be made available online after the event, subject to stock availability.

    Where can I collect my STGCC Merchandise?

    Collection is at the ReedPOP Supply Store within the Convention Hall.

    Can I receive my STGCC Merchandise I purchased online before the show?

    Sorry. STGCC does not provide mailing services at this time. All Merchandise purchased online will be collected at the ReedPOP Supply Store within the Convention Hall.

    Can I exchange my purchase for another item/design?

    We don’t offer refunds and exchanges on any STGCC Merchandise. STGCC Merchandise is non-refundable, non-transferrable and non-upgradeable.


    Accessibility

    Can I bring my pets?

    Please leave your pets at home. The Marina Bay Sands will not allow animals – except for service animals – into the building.

    I have a medical condition and need extra assistance at the event.

    Please locate our staff nearest to you for assistance. You may also email us at info@singaporetgcc.com for guidance prior to the show.


    Other Useful Information

    Can I take pictures and videos?

    Photography, video recording and audio recording are welcomed at STGCC. Note though, that these are prohibited during screenings and concerts. If any, we seek your understanding that exhibitors and guests may not allow photography, and if indicated as such, please respect their wishes.

    Will I be on camera?

    Local and international media will be covering Singapore Toy, Game & Comic Convention. By attending Singapore Toy, Game & Comic Convention, you are deemed to have given your consent to be photographed, interviewed or appear on camera. This may be your big chance for your one minute of fame.

    How do I get Autographs?

    Our Pop Culture Personalities will be signing Autographs at the Walk of Fame, located in Hall F. Only officially licensed comics, collectibles, toys and DVDs will be signed. Unless a specific limit is posted for a particular guest, assume that you are limited to a maximum of two items per person per guest. The number of items may vary depending on the queue situation and this will be sensibly determined by the STGCC staff. Read our Walk of Fame Common Sense & Etiquette.

    Is there a Locker Room?

    Sorry. STGCC does not provide storage services at this time.

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